Frequently Asked Questions

I support therapists and mental health professionals with the day-to-day administrative work that keeps a practice running smoothly. This can include scheduling, client communication, intake coordination, and keeping systems organized behind the scenes so you can stay focused on your clients.

I’m currently building my virtual assistant practice specifically to support therapists. My background in higher education and operations includes managing sensitive information, high-volume communication, and detailed processes. I’m also trained in HIPAA Awareness and Mental Health First Aid, which shapes how I approach this work with care and confidentiality.

Confidentiality is extremely important to me. I have experience working with sensitive information and follow best practices to ensure all client information is handled with care, respect, and discretion.

I’m comfortable learning and working within different systems, including scheduling platforms, CRM systems, and email management tools. I’m happy to adapt to the systems you already use, such as SimplePractice or similar platforms.

We’ll start with a conversation to understand your needs and where you’d like support. From there, we can begin with a small set of tasks and build in a way that feels manageable and supportive for you.

I offer flexible monthly support based on your needs and the level of support you’re looking for. We can talk through options and find something that feels like a good fit.

Hours do not roll over. This helps keep scheduling consistent and ensures I have dedicated time available for your practice each month.

Packages are billed monthly at the start of each month to reserve your hours.

Additional hours or package upgrades can always be added as your needs grow.

Support is provided during agreed-upon business hours, with responses typically within 24 hours on weekdays.

Yes, services are month-to-month and can be adjusted or canceled with 30 days’ notice.